Privacy Policy

Your Privacy Matters at TA COOL STUFF LLC

At TA COOL STUFF LLC, located at 2222 W GRAND RIVER AVE STE A, OKEMOS, MI 48864, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care and security. As a leading fashion retailer offering high-quality, creatively designed clothing for men, women, and kids, we understand the importance of trust in building lasting relationships with our customers across the United States and internationally. Our Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website at https://tacoolstuff.shop, make a purchase, or contact us via email at sipushome@gmail.com or by phone at +84366228444.

Our mission is to empower you to express your unique style through affordable and innovative fashion, and this commitment extends to safeguarding your personal data. We use industry-leading technologies, including Stripe for secure payment processing (supporting credit/debit cards, Apple Pay, and Google Pay), and adhere to strict data protection standards to ensure your information is safe. This comprehensive Privacy Policy is designed to provide transparency, build trust, and give you confidence in how we handle your data.

By using our website or services, you consent to the practices described in this Privacy Policy. If you have any questions or concerns, our customer support team is available to assist you. We are dedicated to ensuring that your shopping experience with TA COOL STUFF LLC is secure, seamless, and rewarding.

1. Introduction

At TA COOL STUFF LLC, we value your trust and are committed to protecting your privacy. This Privacy Policy explains:

  • The types of information we collect.

  • How we use, share, and protect your information.

  • Your rights and choices regarding your personal data.

  • How to contact us with questions or concerns.

This policy applies to all interactions with our website (https://tacoolstuff.shop), our customer support services, and any other services provided by TA COOL STUFF LLC. We may update this policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy regularly to stay informed.

2. Information We Collect

To provide you with a personalized and efficient shopping experience, we collect various types of information when you interact with our website or services. This information falls into three main categories: personal information, non-personal information, and automatically collected information.

2.1 Personal Information

Personal information is data that can be used to identify you as an individual. We collect personal information when you voluntarily provide it, such as during checkout, account creation, or customer support interactions. Examples include:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Payment Information: Credit/debit card details, Apple Pay or Google Pay account information, and billing address, processed securely through Stripe.

  • Account Information: Username, password, and preferences if you create an account on our website.

  • Order Information: Details of your purchases, including items ordered, order dates, and shipping details.

  • Customer Support Information: Information provided when you contact us via email, phone, or our website’s contact form, such as inquiries, feedback, or complaints.

2.2 Non-Personal Information

Non-personal information does not directly identify you but may provide insights into your preferences or behavior. Examples include:

  • Demographic Information: General data such as age range, gender, or location (if not tied to an individual).

  • Preferences: Your preferred clothing styles, sizes, or categories (e.g., men’s, women’s, kids’ clothing).

  • Survey Responses: Feedback provided in optional surveys or promotional campaigns.

2.3 Automatically Collected Information

We use cookies, web beacons, and other tracking technologies to collect information automatically when you visit our website. This includes:

  • Device Information: IP address, browser type, operating system, and device identifiers.

  • Browsing Behavior: Pages visited, time spent on our website, links clicked, and referral sources (e.g., how you found our website).

  • Location Data: Approximate location based on your IP address, used to customize your experience (e.g., currency or shipping options).

  • Analytics Data: Aggregated data about website usage, collected through tools like Google Analytics to improve our services.

You can manage your cookie preferences through your browser settings or our website’s cookie consent tool.

3. How We Use Your Information

We use the information we collect to provide, improve, and personalize your shopping experience with TA COOL STUFF LLC. Below are the primary ways we use your data:

3.1 To Process and Fulfill Orders

  • Order Processing: Use your contact and payment information to process purchases, confirm orders, and arrange shipping.

  • Shipping and Delivery: Use your address and contact details to deliver orders and provide tracking information.

  • Payment Processing: Use Stripe to securely process payments via credit/debit cards, Apple Pay, or Google Pay, and issue refunds when applicable.

3.2 To Provide Customer Support

  • Respond to inquiries, resolve issues, and process returns or exchanges.

  • Use your feedback to improve our products, services, and website.

3.3 To Personalize Your Experience

  • Recommend products based on your browsing or purchase history.

  • Customize content, such as displaying prices in your local currency for international customers.

  • Send personalized offers, promotions, or newsletters (if you opt in).

3.4 To Improve Our Services

  • Analyze website usage and customer behavior to enhance our website’s functionality and user experience.

  • Conduct surveys or research to understand customer preferences and trends.

  • Monitor and improve the performance of our marketing campaigns.

3.5 To Ensure Security and Compliance

  • Detect and prevent fraudulent activity, such as unauthorized transactions.

  • Comply with legal obligations, such as tax reporting or customs regulations for international orders.

  • Protect the security of our website and customer data through encryption and other safeguards.

3.6 To Communicate with You

  • Send order confirmations, shipping updates, and tracking information.

  • Respond to your inquiries via email (sipushome@gmail.com) or phone (+84366228444).

  • Send promotional emails or newsletters if you’ve subscribed (you can opt out at any time).

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:

4.1 With Service Providers

We work with trusted third-party service providers to operate our business and deliver our services. These providers may have access to your information but are contractually obligated to protect it and use it only for the purposes we specify. Examples include:

  • Payment Processors: Stripe processes payments and refunds securely.

  • Shipping Carriers: USPS, FedEx, UPS, DHL, or local postal services use your address and contact details to deliver orders.

  • Analytics Providers: Tools like Google Analytics help us analyze website usage and improve our services.

  • Customer Support Platforms: We may use third-party tools to manage customer inquiries and communications.

4.2 For Legal Compliance

We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal process. We may also share information to protect our rights, property, or safety, or that of our customers or partners.

4.3 In Business Transfers

If TA COOL STUFF LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such transfer and ensure that your data remains protected.

4.4 With Your Consent

We may share your information with third parties if you provide explicit consent, such as when participating in a promotional campaign or partnership.

5. How We Protect Your Information

We take the security of your personal information seriously and implement industry-standard measures to protect it. These include:

  • Encryption: Our website uses Secure Sockets Layer (SSL) encryption to protect data transmitted between your device and our servers.

  • Secure Payment Processing: Stripe employs end-to-end encryption, PCI compliance, and tokenization to safeguard payment information.

  • Access Controls: Only authorized personnel have access to your personal information, and they are trained to handle it securely.

  • Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

  • No Storage of Sensitive Payment Data: We do not store your credit card or payment details on our servers; these are handled exclusively by Stripe.

Despite our efforts, no online platform can guarantee absolute security. If you suspect unauthorized access to your account or data, please contact us immediately at sipushome@gmail.com or +84366228444.

6. Your Rights and Choices

You have several rights and choices regarding your personal information, depending on your location and applicable laws (e.g., GDPR for EU residents or CCPA for California residents). These include:

6.1 Access and Correction

You can request access to or correction of your personal information by logging into your account on https://tacoolstuff.shop or contacting our support team.

6.2 Deletion

You may request the deletion of your personal information, subject to certain legal obligations (e.g., retaining order records for tax purposes). Contact us to initiate a deletion request.

6.3 Opting Out of Marketing

You can opt out of promotional emails or newsletters by clicking the “unsubscribe” link in any email or contacting us. Note that you may still receive transactional emails (e.g., order confirmations or shipping updates).

6.4 Cookies and Tracking

You can manage cookie preferences through your browser settings or our website’s cookie consent tool. Disabling cookies may affect certain website functionalities.

6.5 Do Not Track

Our website does not currently respond to “Do Not Track” signals, but we provide options to manage tracking through our cookie settings.

To exercise any of these rights, contact us at sipushome@gmail.com or +84366228444. We will respond to your request within the timeframes required by applicable law (e.g., 30 days for GDPR requests).

7. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience and improve our services. Cookies are small data files stored on your device that help us:

  • Remember your preferences and account details.

  • Analyze website usage and performance.

  • Deliver personalized content and advertisements.

7.1 Types of Cookies

  • Essential Cookies: Necessary for the website to function, such as maintaining your cart or login session.

  • Analytics Cookies: Used to collect aggregated data about website usage (e.g., via Google Analytics).

  • Marketing Cookies: Used to deliver relevant ads and track the effectiveness of our campaigns.

7.2 Managing Cookies

You can manage cookies through your browser settings or our website’s cookie consent tool. Note that disabling cookies may limit certain website features, such as personalized recommendations.

8. International Data Transfers

As a U.S.-based company with international customers, we may transfer your personal information to servers or service providers located outside your country. We ensure that such transfers comply with applicable data protection laws, such as GDPR for EU residents, by using appropriate safeguards like Standard Contractual Clauses.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 13 (or 16 in certain jurisdictions, such as the EU). We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly. Contact us if you believe we have inadvertently collected data from a child.

10. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or partner sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. For example:

  • Order information is retained for 7 years to comply with tax and accounting requirements.

  • Account information is retained until you request deletion or your account becomes inactive.

  • Analytics data is retained in aggregated, anonymized form for statistical purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or industry standards. Updates will be posted on our website, and significant changes will be communicated via email or a prominent notice on https://tacoolstuff.shop. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our customer support team at:

  • Email: sipushome@gmail.com

  • Phone: +84366228444

  • Address: 2222 W GRAND RIVER AVE STE A, OKEMOS, MI 48864

  • Website: https://tacoolstuff.shop

We are committed to addressing your inquiries promptly and ensuring that your privacy is protected. Thank you for trusting TA COOL STUFF LLC with your personal information—we look forward to serving you with the highest standards of care and transparency.